Privacy Policy

Last Updated: February 18, 2025

HSD Media LLC ("we," "us," or "our") operates the website cosmicprophecies.com and provides holistic life guidance and wellness coaching services under the brand name "HSD Holistic Self Discovery." We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you purchase our services or contact us, we may collect the following personal information:

• Name: Your first and last name
• Email Address: For order confirmations, service delivery, and communications
• Mobile Phone Number: When voluntarily provided for service-related communications
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Service-Related Information: Any information you provide when requesting guidance services

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies (see Section 6)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Process and fulfill your orders
• Deliver personalized guidance services
• Send order confirmations and service-related communications
• Provide customer support
• Manage subscription services and process recurring payments

2.2 Marketing and Communications

• Send promotional emails about our services (with your consent)
• Provide updates, newsletters, and educational content
• Send personalized offers and recommendations

2.3 Analytics and Improvement

• Analyze website usage and user behavior
• Improve our website, services, and customer experience
• Conduct market research and develop new services
• Measure the effectiveness of our marketing campaigns

2.4 Legal and Security

• Comply with legal obligations and respond to legal requests
• Prevent fraud and protect against security threats
• Enforce our Terms of Service and other policies

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with the following categories of recipients:

3.1 Service Providers

• Payment Processing: Stripe (for secure payment processing)
• Email Marketing: ActiveCampaign (for email communications and marketing)
• Analytics: Google Analytics, Google Ads, Facebook Pixel (for website analytics and advertising)

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Customer Data: Retained for the duration of our business relationship and as required for legal, tax, and accounting purposes
• Marketing Data: Retained until you unsubscribe from our communications
• Transaction Records: Retained for at least 7 years for tax and legal compliance

You may request deletion of your personal information at any time by contacting us at support@hsdmediallc.com.

5. Your Privacy Rights

5.1 General Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a portable format

5.2 California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Opt-Out of Sale: We do not sell personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your rights, please contact us at support@hsdmediallc.com with "Privacy Rights Request" in the subject line.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience and collect information about your browsing behavior.

6.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Google Analytics to understand how visitors use our website
• Advertising Cookies: Facebook Pixel and Google Ads for targeted advertising and retargeting
• Marketing Cookies: ActiveCampaign for email marketing and personalization

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. To opt out of interest-based advertising, visit:

• Google Ads Settings: https://adssettings.google.com
• Facebook Ad Preferences: https://www.facebook.com/ads/preferences

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through Stripe (PCI-DSS compliant)
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@hsdmediallc.com.

10. International Users

Our services are operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.